Log a Complaint If you would like to log a complaint please use the online form below and submit.If you would like to print a complaints form please click here. Your name Your address Telephone number/Sure Account Number Telephone/Mobile Number Your Email Address Please tell us what product or service you are dissatisfied with: Please give an account of the event or tell us what it is you are dissatisified with in relation to that product or service: How do you think we could improve this product or service; or how we have handled the situation: Thank You for completing our Complaints Form; a Customer Services Representative will contact you within 2 working days with a response to this complaint. ● If you are not satisfied with the response you have received; you may request that your complaint is escalated to our Executive Team for resolution.